Thank you for shopping with Trina's Cotton Pickin Boutique. All sale items or items purchased with a coupon code are non-refundable/exchangeable NO EXCEPTIONS! We only offer returns on clothing and shoes with tags attached (NO RETURNS ON JEWELRY), Please DO NOT RETURN ANY ITEM WITHOUT CONTACTING US FIRST FOR APPROVAL. The customer is responsible for all cost related to shipping item back to Trina's Cotton Pickin Boutique. Returns must be postmarked within 10 days of delivery and in re-sellable condition. You will receive store credit to your account. The credit can be used within one year. If you have any questions or concerns, please contact by phone, email or Facebook Messenger.